"In each strategy session Tommy was prepped with several guiding questions to dive deeper and deeper into our purpose, value, customers, product positioning, etc.. He allowed us to fill gaps we didn't even see nor did I think were possible to fill. Along the way, Tommy participated in our conversations as though he was a member of our team. Our result is a super detailed brand deck covering all aspects of how our brand functions in the world and a new understanding of our business. Tommy is great at what he does and he's also a super nice guy."